I've got the same problem. I logged in as a user with admin rights and the usage rights radio buttons are grayed out: I activated the Administrator account, logged in under it, they're still grayed out. I've checked McAfee and Microsoft settings and see no prohibition. I can rip via Media Player, though I'd much prefer the superior performance of FreeRIP

. Any insight into this is appreciated. I have Windows Vista home edition (64-bit) with service pack 1 installed. There is a message on the CD usage popup saying this function is available for Windows 2000/XP/Vista only (perhaps it doesn't recognize Vista/64 as a Vista box?)
Thanks.